Personal information you provide when you place an order, create an account, or contact us:

• Name, email, phone number, billing & shipping address
• Order, payment and communication details
• Optional preferences (newsletter, interests)

Automatically collected via cookies/analytics:

• Device/browser type, IP address, approximate location
• Pages viewed, actions taken, time on site and referring URLs

We don’t collect sensitive identifiers (passwords, banking PINs, Aadhaar) through this site.

• To process, ship and support your orders
• To send order updates and respond to queries
• To personalise and improve your shopping experience
• To share mindful newsletters, offers and new launches (you can unsubscribe anytime)
• To prevent fraud and ensure secure transactions

We do not sell or rent your personal data. We share limited information only with trusted partners who help us run our business:

• Shopify – our ecommerce platform and secure hosting
• Payment gateways (e.g., Razorpay/PayU/Stripe) – to process payments
• Shipping partners – to deliver your orders
• Email/analytics tools – to communicate and improve experience

All partners are bound by confidentiality/data-protection obligations.

We use cookies to remember cart items, understand site usage and tailor content. You can manage or disable cookies in your browser settings. Some features may not function fully without cookies.

Your information is stored on Shopify’s secure, encrypted infrastructure. We use administrative and technical safeguards to protect data; however, no method of Internet transmission is 100% secure.

You can request to:

• Access the data we hold about you
• Correct or update your information
• Delete your personal data (where legally possible)
• Opt out of marketing emails at any time

Email us at info@arthlife.in with the subject “Privacy Request”.

Arthlife is intended for adults. We do not knowingly collect data from children under 18. If you believe a child has provided data, please contact us and we’ll remove it.

We may update this policy to reflect changes to our practices or legal requirements. We’ll post updates here with a new effective date above.